The Role of Library Staff in Promoting Information Literacy in Tertiary Institutions

Chapter One

1.1 Background of the Study

Information literacy refers to the ability to locate, evaluate, and use information effectively. It is a fundamental skill for academic success in tertiary institutions. Library staff play a critical role in promoting information literacy among students and faculty by guiding them in accessing, evaluating, and applying information from various sources (Aina, 2019).

In Nigerian universities, library staff organize training sessions, workshops, and orientation programs to enhance information literacy. They teach students how to search databases, use e-resources, evaluate sources for credibility, and cite references properly (Fawole, 2020). By providing these services, librarians help students become independent learners capable of conducting research efficiently.

The role of library staff goes beyond teaching basic skills. They assist students in navigating digital libraries, accessing e-books, and using online journals. They also provide reference services, helping students identify reliable sources for assignments and research projects. Effective library staff support academic excellence by ensuring students can access the information they need when they need it (Ajiboye & Olojede, 2018).

Despite the efforts of library staff, many students still struggle with information literacy. Factors such as large student populations, limited staff numbers, and inadequate training facilities can affect the effectiveness of information literacy programs. Understanding the role of library staff in promoting information literacy helps institutions improve services, enhance academic outcomes, and equip students with essential skills for lifelong learning.

1.2 Statement of the Problem

Although library staff conduct information literacy programs, some students fail to utilize available resources effectively. Limited awareness of programs, insufficient hands-on training, and lack of personalized support contribute to this problem. Additionally, understaffing and high student-to-librarian ratios may reduce the quality of guidance provided (Nwalo, 2020).

Some library staff may also lack training in modern information literacy techniques, particularly for digital resources. Without up-to-date skills, staff may not effectively support students in navigating online databases, digital libraries, or open educational resources. This study seeks to examine how library staff promote information literacy in tertiary institutions and to identify strategies to enhance their effectiveness.

1.3 Objectives of the Study

The main objective of this study is to investigate the role of library staff in promoting information literacy in tertiary institutions.

The specific objectives are to

1. identify the information literacy programs provided by library staff

2. assess the effectiveness of these programs in improving students’ information literacy skills

3. examine challenges faced by library staff in promoting information literacy

4. suggest strategies to enhance the role of library staff in fostering information literacy

1.4 Research Questions

The study seeks to answer the following questions

1. What information literacy programs are provided by library staff in tertiary institutions

2. How effective are these programs in improving students’ information literacy skills

3. What challenges do library staff face in promoting information literacy

4. What strategies can enhance the role of library staff in promoting information literacy

1.5 Significance of the Study

This study is significant for students, librarians, and university administrators. For students, the study highlights the benefits of information literacy and encourages active participation in programs provided by library staff. Students can learn how to access, evaluate, and apply information effectively, improving academic performance and research skills.

For librarians, the study identifies strengths and weaknesses in current information literacy initiatives. It provides insights into areas needing improvement, such as training, program design, and student engagement. Librarians can develop more effective strategies to reach students and enhance their skills.

University administrators will benefit by understanding the importance of supporting library staff through funding, training, and adequate staffing. Well-supported librarians can deliver high-quality information literacy programs, improving overall academic success and research productivity. The study also contributes to academic literature on information literacy promotion and library staff roles in Nigerian tertiary institutions.

1.6 Scope of the Study

This study focuses on the role of library staff in promoting information literacy in selected Nigerian tertiary institutions. It examines the programs provided, their effectiveness, challenges faced, and strategies for improvement. The study targets undergraduate and postgraduate students, as well as library staff responsible for information literacy initiatives. Other educational institutions, such as secondary schools or non-academic libraries, are excluded from this study. Both traditional and digital information literacy programs are included.

1.7 Definition of Key Terms

Information Literacy refers to the ability to locate, evaluate, and use information effectively for academic or research purposes.

Library Staff are personnel responsible for managing library resources, guiding users, and conducting training programs.

Information Literacy Programs include workshops, training sessions, orientation, and hands-on exercises aimed at improving students’ information skills.

Digital Resources include e-books, online journals, databases, and other electronic materials accessible through the library.

Challenges are obstacles that hinder library staff from effectively promoting information literacy, such as limited training, inadequate infrastructure, or high student-to-librarian ratios.

Strategies refer to plans or actions designed to enhance the effectiveness of library staff in promoting information literacy.